LotTrack

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LotTrack

Rainbow Greenhouses Inc.
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LotTrack

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Crop Issue Logging Guide

Best practices for when and how to log crop issues in LotTrack

✅ Do NOT Log — Routine Crop Management
    ⚠️ Log as WARNING — Monitoring Required
      🔴 Log as CRITICAL — Immediate Escalation
        📖 Examples by Category

        Click a category to see Warning vs Critical examples. When in doubt — log it as a Warning.

        When in doubt — log it as a Warning. It is always better to have visibility on a developing issue than to escalate after it becomes critical.
        Questions? Contact Head Grower / Director of Horticulture
        Change Queue
        Review, edit, approve or discard changes before they sync
        All
        Pending
        Approved
        Synced
        Failed
        Everyone
        Mine
        Role Management
        Assign roles to control what each user can do in LotTrack
        ▶ Role permissions reference
        Capability Admin Director Head Grower Grower Inventory
        Log issues & follow-ups✓✓✓✓—
        Add notes✓✓✓✓✓
        Change stage✓✓✓⏳—
        Adjust ready week✓✓✓⏳—
        Qty / Hold / Ship / Dump✓✓✓——
        Approve queue items✓✓✓——
        See Low / Warning issues✓✓✓✓—
        Manage roles & console✓————
        ✓ = direct   ⏳ = requires approval   — = no access
        Name Email Role
        Dev Console
        Inspect, edit, and manage data
        Field Log
        Desktop
        What would you like to update/log?
        What's the issue? i
        Severity i
        Comments (optional)
        Current ready week
        New ready week
        Week
        Year
        Reason (optional — tap mic to dictate)
        Current stage
        New stage
        Notes (optional — tap mic to dictate)
        Note — tap mic to dictate
        Current quantity
        New quantity
        Reason
        Hold lot
        Reason (optional)
        Ship quantity

        This will mark the lot as dumped and auto-resolve open issues.

        Reason
        Observation type
        Status change
        Notes
        Manage Lot
        Follow-Up
        Find lot
        What are you updating?
        Update Readiness Stage
        Update current stage
        Adjust Ready Week
        Change target ready date
        Log Issue
        Report a problem
        Add Follow-Up
        Update on existing issue
        General Note
        Observation
        Select lot
        Issue details
        📖 Guide
        Low
        Warning
        Critical
        Select issue
        Follow-up
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        Issue logging best practices
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        Manage user roles
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